Legal information and notices.
Mandatory information pursuant to § 5 DDG (German Digital Services Act) and § 18 para. 2 MStV (German State Media Treaty).
CIVAC is a brand of CITO Holding Gruppe GmbH.
Provider, service and website operator
CITO GmbH
Jungfrauenthal 8
20149 Hamburg
Germany
Contact
Email: info@civac.de
Commercial register
Local Court Munich (Amtsgericht München): HRB 214036
VAT identification number
VAT-ID pursuant to § 27a of the German VAT Act (UStG): DE300536807
Registered office
Hamburg
Managing Director
Sebastian von Johnston
Responsible for editorial content (§ 18 para. 2 MStV)
Sebastian von Johnston
Address as above.
Supervisory authority
CIVAC operates exclusively as a business-to-business software service and does not conduct any activity subject to a specific regulatory licence. Accordingly, no dedicated supervisory authority within the meaning of § 5 para. 1 no. 3 DDG is required.
EU online dispute resolution
The European Commission provides an online platform for out-of-court dispute resolution (OS platform) pursuant to Art. 14 para. 1 of Regulation (EU) No 524/2013, available at https://ec.europa.eu/consumers/odr. Our email address is stated above.
Consumer dispute resolution (§ 36 VSBG)
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz, VSBG).
Copyright
The content, including all images, and the design of this website are protected by copyright. Any use not permitted by copyright law, in particular reproduction, processing and duplication, requires the prior written consent of the service provider. This does not apply to text and image material expressly offered on this website for redistribution. Unless otherwise indicated, all brands, marks and commercial designations used on this website are protected by trademark law.
Liability for content
The information provided on this website has been compiled with the greatest possible care and is continuously updated. Despite thorough review, we cannot guarantee that it is free of errors. The service provider therefore excludes any liability or warranty regarding the accuracy, completeness and timeliness of the information made available on this website. The service provider reserves the right to modify or supplement the information or data provided at any time without prior notice.
Liability for links
The following applies to websites referenced via a link: these are third-party websites over whose content the service provider has no influence. The service provider therefore expressly excludes any liability for the content of such sites. The respective operators alone are responsible for the content of linked pages. The service provider is also not responsible for the data-protection practices of the operators of such websites.
Last updated: April 21, 2026.
Contact for legal enquiries: info@civac.de.